Technology, Media & Telecoms

Deep Sector Expertise

Revenue Assurance.
Risk Management.
5G Strategy.

Our TMT Division brings deep sector expertise across telecoms operators, media organisations and technology companies — from revenue assurance and fraud management to 5G strategy and enterprise risk.

The Risk and Assurance Group's survey highlighted that operators report an average loss of 2.92% of revenue per annum through system, process and billing failures. In the increasingly complex 5G environment, these revenue leakages are set to increase further.

Our team of digital risk management consultants help you protect revenue, prevent fraud and build resilience for the networks of tomorrow.

Talk to our TMT Team

Core Services

What We Deliver

Industry-agnostic expertise across the full TMT risk and assurance landscape.

Revenue Assurance

RA Strategy & Maturity

RA strategy, maturity assessments, IT/billing system reviews, RA performance benchmarking and KPIs, RFP evaluation and training.

Revenue Assurance

Billing & Compliance

Achieving regulatory compliance to billing directives, RA core system implementations, test call generation and improvement programmes.

Fraud Management

IoT Security & Fraud

IoT security, PCI fraud, anti-money laundering (AML), Wangiri detection and blocking, crypto-currency tracking and FMS vendor evaluation.

Fraud Management

International Fraud

International premium rate service fraud, GSM gateway/bypass detection, revenue share fraud and roaming fraud management.

Enterprise Risk

ERM Advisory

ERM advisory for Board members and C-level executives. Research has proven effective risk management can increase market valuation by up to 25%.

Enterprise Risk

ISO 31000 Implementation

ERM maturity assessments, ISO31k implementation across complex organisations, third-party risk assessments and vendor due diligence.

Business Resilience

ISO 22301

Business continuity management — disaster recovery planning, network segmentation, incident response and single point of failure assessments.

5G Strategy

5G & Network Slicing

5G enables operators to offer network slicing — complex billing arrangements requiring new RA and fraud strategies. We help you get ahead.

Crisis Management

Crisis & Scenario Planning

Crisis management planning, scenario planning, wargaming and security risk assessments for new products and services.

Revenue Assurance Deep Dive

Protecting Your Revenue

5G is enabling operators to offer new products and services through network slicing — offering a variety of high-speed bandwidths, quality of service levels and security requirements. These differing levels of service create complex billing arrangements.

Our team can help with RA strategy, maturity assessments, billing system reviews, regulatory compliance, benchmarking and RFP evaluation.

RA strategy development
Maturity assessments
IT/Billing system and process reviews
Regulatory compliance to billing directives
RA performance benchmarking and KPIs
RFP evaluation and core system selection
RA core system implementations
Test call generation
RA improvement programmes
Training and team coaching

Fraud Management Deep Dive

Preventing Fraud

The growth of IoT is estimated to reach 24 billion devices by 2030. As the IoT market increases, the size of the attack surface and the potential for fraud grows — every connected device potentially has vulnerabilities that hackers can exploit.

Operators are already reporting an average loss of 2.59% of revenue per annum from fraudulent losses.

IoT security strategy
PCI fraud prevention
Anti-money laundering (AML)
Wangiri (one ring) detection and blocking
Crypto-currency tracking
FMS vendor evaluation
International premium rate service fraud
GSM gateway / bypass detection